ISVapp Help Center

Installation

Install ISVapp in your Partner Business Organization (PBO)

• Install the ISVapp Managed Package
• Grant Required Permissions

AppAnalytics API

General information about the Salesforce App Analytics API

• Supported Organizations
• Supported Events
• Lightning Events
• How-to: Activate the Salesforce App Analytics API
• Package Usage Logs and Summaries
• Data Delivery Considerations
• How to Use Salesforce Custom Interactions to Instrument Custom Analytics Events Into ISVapp

Customization

Customize ISVapp to your needs

• Grant Users Access to ISVapp
• Configure the Account Detail Page
• Override License Trial Status
• Enable the ISVapp Slack Integration
• Using the Salesforce Feature Management Application (FMA)

Guides

• How to use the ISVapp Feature Management
• How to use the ISVapp Salesforce Sync
• How to Set Up Automated Slack and Email Notifications in ISVapp
• Best Practices for the License Management Application (LMA)
• What are Monthly, Weekly and Daily Active Users in Salesforce Applications?

FAQs

Frequently asked questions

• How can I refresh my Licenses?
• Why does ISVapp show more active than licensed users?
• How can I revoke ISVapp's access to my Partner Business Organization (PBO)
• How can I reauthenticate my Partner Business Organization (PBO)
• How can I get started with ISVapp?
• How can I enable the ISVapp account detail lightning component?
• Why is the ISVapp account detail component not loading?
• Is custom code required to set up ISVapp?
• Is there a limit on the amount of data stored and processed by ISVapp?
• How does ISVapp compare with other business intelligence applications?
• What is the AppExchange App Analytics API?
• What is the difference between Salesforce Usage Metrics and AppExchange App Analytics?
• What is the activation process for the Salesforce App Analytics API?
• What events from your managed package are supported by App Analytics?
• How ISVapp Maps Status and Seat Information From the LMA