App Analytics for Salesforce ISV & OEM Partners
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Reduce churn & increase renewals
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Identify upsell potential
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Track and understand the user journey
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Powerful product management features
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Monitor availability and performance
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5 minute setup, integrates everywhere, immediate ROI
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Andrew Albert — former SVP AppExchange & ISV Technical Enablement, now CTO at Left Main REI I highly recommend ISVapp to any Salesforce ISV. It's a game-changer for anyone serious about understanding and improving product and customer success metrics.
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Features
For Customer Success
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Find out which customers need help
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Identify accounts at risk and prevent churn
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Identify low usage accounts
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Plan ahead with our renewal forecast
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Configurable health scores
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Track product adoption and customer onboarding
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Monitor Salesforce server incidents
For Sales and Revenue
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Identify highly engaged trials
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Grow with customers by identifying upsell opportunities
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Monitor license compliance
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Provide proof of value through customer usage reports
For Product Management
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Precisely define features. No code required.
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Gain insights into your overall product adoption
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Make usage-based product roadmap decisions
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Use our cohort analysis to identify long-term trends
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Use feature taxonomies to structure complex products
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Analyze usage by country for regional insights
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View customer distribution across product versions
For Everyone
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Easy access via Salesforce or our standalone app
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View simple and intuitive pre-built reports
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Easily integrate usage reports in existing systems
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Contact us anytime via a direct in-app support channel
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Intuitive and high impact tool. ISVapp provides our teams with valuable insight into how customers are using our package.
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A Game Changer for Customer Success!
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Understanding our customer's usage of our product has never been easier! We get actionable data in seconds. The fact that ISVapp looks so beautiful is a great bonus!
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For many years we have been digging to gain customer insights. ISVapp is the perfect solution for ISV's/OEM partners to better understand their customers.
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The App for serious ISV who really cares about Customer Success and their own success
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Lifesaver for ISV Partners. We finally found ISVapp and it's been AMAZING.
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ISVapp is a total game-changer for our Product and Customer Success team!
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ISVapp provides us with critical business insights that we had no access to before!
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ISVapp is a massive accelerator for ISVs / OEMs wanting to leverage all the goodness in the app analtyics API!
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Built by a team of longtime members of the Salesforce Partner ecosystem
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